What we do

Customer support, tuition and software, from one accountable company

IfCondition runs live chat customer support for other businesses, offers online tuition through its sister company UrduTeaching.com, and builds custom software and automation.

Karachi, Pakistan · Building business software since 2009.

Main services

Customer support and online tuition

Alongside our software work, IfCondition runs live customer support for other companies, and our sister company UrduTeaching.com teaches school students online.

Core service

Customer support & live chat

We put a chat widget on your website, and our trained human agents answer your customers in real time, in English and Urdu.

  • Live website chat with real people
  • Appointment booking and rescheduling
  • Customer helpdesk with clear escalation to your team
  • Sales enquiries and lead qualification
  • Order and booking status questions
  • WhatsApp chats from the same inbox, if you want them covered
Sister company · UrduTeaching.com

Online tuition

One-on-one online lessons for school students, from lower grades to O Level and A Level, with qualified, background-checked tutors.

  • O Level, A Level, Matric and lower grades
  • National board, Cambridge and Edexcel
  • Mathematics, Science, English, Urdu and Computer & ICT
  • 30-minute sessions, two to four days a week
  • Progress reports for parents
  • 3-day free trial

Software development

Software and automation built for your business

Our original line of work since 2009: custom software, automation, AI assistants and real-time media.

Custom software development

We build the software your business actually needs

Off-the-shelf tools rarely fit the way you really work. We design and build custom software around your business — on the web, on phones, and on desktop (Windows, Mac and Linux).

Web applications

Fast, modern web apps your team can open from anywhere.

Mobile apps

Native-feeling apps for iPhone and Android.

Desktop apps

Windows, Mac and Linux software when you need real power on the machine.

Built around you

We shape the software to your workflow — not the other way around.

Grows with you

Built to scale from your first users to your thousandth.

Business intelligence & automation

Put your repetitive work on autopilot

The slow, manual jobs that eat your team’s day — sending, chasing, sorting, reporting — we turn into reliable systems that run themselves, and show you exactly what’s happening.

Automate the busywork

Invoices, reminders, follow-ups and hand-offs that happen on their own.

Everything connected

We join up your tools so information flows without copy-paste.

Clear dashboards

See the health of your business at a glance, in plain numbers.

Does the work of a whole team

Software that quietly handles what would take many people by hand.

Fewer mistakes

Consistent, rule-based processes mean fewer things slip through.

AI assistants & chatbots

Smart helpers trained on your business

We build AI assistants that understand your customers, answer in their language, and know when to bring in a human — all trained on your own information, kept private to you.

Quick, consistent answers

Helpful, human-like replies for your customers.

Trained on your business

It learns from your own information — not generic answers.

Speaks your customers’ language

Including English and Urdu.

Knows when to hand over

Passes tricky or sensitive cases to a real person.

Private to you

Your data stays yours and isn’t shared or reused.

Audio, video & screen sharing

Real-time media, done properly

Live calls, recording, screen sharing and even live voice translation are at the heart of what we build — smooth, instant and reliable, even across countries and slow connections.

Live voice & video

Crystal-clear calls built right into your product.

Screen sharing & recording

Capture, share and revisit what matters.

Live translation

Speak one language and be heard in another, in real time.

Works anywhere

Reliable even on slower networks and across borders.

Proven in our own apps

The same technology powering Lehja and Foran.

The IfCondition group

One parent company, three sister companies

IfCondition is the parent company. Lehja, Foran and UrduTeaching.com are sister companies that operate under IfCondition, each with its own focus and its own website. TutorPod and ChatBolt are IfCondition’s own products, developed and run directly by IfCondition.

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