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ChatBolt

Turn WhatsApp into a team that never sleeps

A shared inbox, a human-like assistant in five languages, no-code chat flows, broadcasts, lead capture, quality control and reports — everything you need to sell and support on WhatsApp. Scroll down to see it all.

Get early access → Take the tour ↓
chatbolt.app · Zaytoon Store

Team inbox

Broadcast

Fatima (customer)

Do you deliver?

Ahmed

Order #1024 status?

Website visitor

Price for 5kg?

Sana

Thank you!

Do you deliver to Lahore?
Yes — free delivery in Lahore over ₨ 2,000 🙂
Great, thank you!

One shared inbox for your whole team

Every WhatsApp chat and website message in a single, tidy inbox — nothing missed, nothing doubled up.

  • WhatsApp + website together — all your conversations, from every number and your website, in one list
  • Search everything — find any chat by name, number or what was said
  • Smart filters & saved views — filter by number, agent, tag or unread — and save the views you use
  • Auto-assign to agents — new chats are shared out fairly so customers never wait in line
  • Notes & @mentions — leave private notes and tag teammates on a conversation
  • Send anything — text, images, video, documents and voice notes
  • Session timer — a clear countdown of WhatsApp’s 24-hour reply window
chatbolt.app · Zaytoon Store

AI knowledge

Train
✓

Delivery & shipping

12 answers · approved

100%

✓

Prices & discounts

8 answers · approved

100%

…

Returns & refunds

draft — needs review

60%

An assistant that chats like a human — even at 3am

It learns your business, answers clearly in five languages, and only hands over to a person when it should.

  • Learns from your website — point it at your site and it builds its own knowledge to answer from
  • Three ways to run it — fully automatic, “it drafts, you approve”, or fully manual — you’re in control
  • Asks smart questions — when something’s unclear it asks one natural follow-up instead of guessing
  • Five languages — understands and replies in English, Urdu, Arabic, Pashto and Punjabi
  • Never sends people away — it answers the actual question — never “check our website”
  • Knows when to hand over — tricky or sensitive chats are passed to a real person
chatbolt.app · Zaytoon Store

Chat-flow builder

New flow
On first message

Greet & detect language

Start

Ask what they need

Ask
Decide

New or returning?

Branch

Buying signal?

Branch
Reply / hand off

Answer from knowledge

Reply

Hand to an agent

Handoff

Design automated conversations by dragging blocks

Map out exactly how chats should flow — no developers, no waiting.

  • Drag-and-drop builder — create step-by-step conversations visually
  • Ready-made templates — start from lead capture, support triage or booking
  • Ask, collect & branch — ask questions, collect details, and split by the answers
  • Business-hours aware — show the right message inside and outside your open hours
  • Test & publish — try a flow safely, publish in one click, roll back anytime
chatbolt.app · Zaytoon Store

Website widget

Embed

Your website

Chat widget

A chat widget that never freezes

Turn website visitors into conversations without them leaving your page.

  • Add it in minutes — drop a friendly chat bubble onto any website
  • Your look and feel — match your colours, logo and welcome message
  • Instant answers — visitors get helpful replies straight away, day or night
  • Straight into your inbox — website chats land in the same shared inbox as WhatsApp
chatbolt.app · Zaytoon Store

Broadcasts

New campaign
Campaign
Audience
Sent
Read
Status
Eid sale
All contacts
2,400
1,910
Sent
New arrivals
VIP tag
320
280
Sent
Restock alert
Waitlist
—
—
Scheduled

Broadcasts and campaigns to thousands

Send the right message to the right people — and see exactly what happened.

  • Bulk send — reach your whole list, or a segment, in one campaign
  • Schedule ahead — line up campaigns to go out at the perfect time
  • See delivery & reads — track sent, delivered and read for every recipient
  • Approvals & quality-safe — require sign-off, and protect your number’s quality rating
chatbolt.app · Zaytoon Store

Templates

Create
Template
Category
Language
Status
order_confirm
Utility
English
Approved
eid_offer
Marketing
Urdu
Approved
welcome_back
Marketing
English
Pending

Say the right thing, faster

Approved templates and saved answers for consistent, professional replies.

  • Approved templates — browse, create and manage your official WhatsApp templates
  • Fill-in-the-blanks — personalise with names, dates and details in a click
  • Quick replies — type a shortcut and your saved answer appears instantly
  • Organised & searchable — keep replies tidy by category and find them fast
chatbolt.app · Zaytoon Store

Leads

Add
Contact
Interest
Score
Stage
Status
Fatima K.
5kg honey
Hot
Qualified
Active
Ahmed R.
Wholesale
Warm
Contacted
New
Sana M.
Gift box
Cold
New
New

Turn conversations into customers

It spots interest, captures the lead, and helps you follow up.

  • Automatic lead capture — when someone shows buying interest, a lead is created for you
  • Lead scoring — each lead is rated cold, warm or hot so you know who to call first
  • Gets their details — it politely asks for a name and number to capture the lead
  • Contact directory — search, tag, import and organise your whole contact list
  • Automatic follow-ups — no more forgotten leads — gentle follow-ups go out on their own
chatbolt.app · Zaytoon Store

Media understanding

New
📷

Photo of a product

“That’s our 1kg jar — ₨ 1,200”

100%

🎤

Voice note (Urdu)

written out and answered

100%

It reads pictures and listens to voice notes

Customers can send more than text — and still get a helpful reply.

  • Understands images — send a photo and it can describe and respond to what’s in it
  • Understands voice notes — voice messages are written out and answered
  • Works everywhere — the same smarts apply on WhatsApp and your website widget
chatbolt.app · Zaytoon Store

Quality control

Rules
Message
Agent
Flag
When
Status
“Sure, on its way”
Ali
Clean
10:02
Approved
“…”
Sara
Flagged
10:14
Review
“Thanks!”
Omar
Clean
10:20
Approved

Keep every conversation on-brand and on-time

Coach your team and catch problems before customers do.

  • Review any message — search the full history for quality and compliance
  • Flag risky words — rules automatically flag inappropriate or risky content
  • Response-time tracking — see how fast each agent replies and get alerted on slow ones
  • Satisfaction surveys — ask customers to rate the chat and collect feedback
  • Fair usage & privacy — set daily limits per agent and hide private numbers from those who don’t need them
chatbolt.app · Zaytoon Store

Reports

Export

Conversations

1,284

+9%

Avg reply

2m 10s

−15%

Resolved

92%

+4%

New leads

146

+22

Messages — last 8 weeks

See how your messaging is really doing

Clear dashboards for conversations, teams and trends.

  • At-a-glance overview — conversations, messages, resolution rate and response times
  • Team performance — compare agents on volume, speed and resolutions
  • Busy-time insights — see your busiest hours so you can staff for them
  • Export anytime — download the numbers for your own reports
chatbolt.app · Zaytoon Store

Channels

Add number
Number
Name
Quality
Tier
Status
+92 3•• ••• 4501
Sales
Green
Tier 2
Connected
+92 3•• ••• 7788
Support
Green
Tier 1
Connected
+92 3•• ••• 1020
Orders
—
—
Pending

Multiple numbers, one calm team

Run several WhatsApp numbers and keep an eye on their health.

  • Add numbers easily — a guided wizard connects each WhatsApp Business number step by step
  • Health at a glance — see each number’s quality rating and status in one place
  • One tidy inbox — messages from every number arrive in the same place
chatbolt.app · Zaytoon Store

Roles & permissions

New role
Permission
Owner
Agent
Viewer
See inbox
Send messages
Run broadcasts
Manage settings

Give everyone the right access

Build custom roles so each teammate sees and does exactly what they should.

  • Roles & permissions — fine-grained control over who can do what
  • User management — invite people, set roles, reset passwords
  • Owner, agent, viewer & more — ready-made roles you can customise
chatbolt.app · Zaytoon Store

Self-test

Run
✓

Angry customer

passed · handed to agent

100%

✓

Price question

passed · answered from knowledge

100%

✓

Off-topic / trick question

passed · stayed on brand

100%

Try everything safely before customers do

A full practice ground so you always go live sure of yourself.

  • Practice chats — talk to your assistant as a customer, without using your real inbox
  • Play the tough customer — try awkward and tricky questions to see how it holds up
  • Save & replay tests — re-run test scenarios whenever you make changes
  • Spot the gaps — any question it can’t answer becomes a quick to-do to improve it
chatbolt.app · Zaytoon Store

Activity log

Export
Action
User
When
Status
Signed in
Ali
10:01
Info
Sent broadcast
Owner
10:20
Done
Changed settings
Owner
10:24
Done

Your data stays yours

Serious security, without you having to think about it.

  • Isolated & private — your data is kept separate from every other business — never mixed, never shared
  • No per-message AI fees — the assistant runs on our own engine, so you’re not charged per reply
  • Encrypted & protected — sensitive information is encrypted, with strong spam and abuse protection
  • Your own branded space — run your team on your own branded web address, colours and logo

Get started

Get early access to ChatBolt

Tell us about your business and we’ll get you chatting on WhatsApp — usually within a day.

We never sell or share your details. See our Privacy Policy.